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EN 285: Business and Public Relations Writing

Resources for the Crisis Management Case Study

Crisis Management Case Study Resources

Journal Articles & Business Information

News & Newspapers

Try using the date filters in these databases to narrow your search down by month. You can then sort the results by date, which will allow you to see a news story as it unfolded.

Negative News

If you aren't sure what to look for, try adding negative keywords to your search. Words such as "boycott", “arrest”, or “protest”. You can also try words like "impact" or "public opinion".

Tips for Effective Searching

Be persistent in your searching.

Try both keyword and subject searching

Narrow a search by using subject headings. Locate subject headings by looking at the descriptors associated with pertinent articles and books.

Try these tips to narrow your search.

Try synonyms (AIDS or Acquired Immune Deficiency Syndrome). Can't think of any synonyms? Try an online thesaurus. Try these tips to expand your search

Try both singular and plural forms of words (use a "+" sign in SocSciAbs to search both singular and plurals e.g. religion+). Use an "*" in Academic Search Premier to get a variety of word endings.

If searching a compound word, try it as one word and as two words (e.g. rain forest or rainforest) to see which retrieves the most useful results.

If searching a term with an internal dash, search the term in each database with and without the internal dash (e.g. x-ray vs. x ray) to see which retrieves the most useful results.

How do I get the article?

Use Journal Finder to see which journals you can get. Some titles are within the High Library itself (in print, microfiche, or microfilm), others are available electronically in various databases. If the journal is held, check to see if the dates you need are available. This is a powerful gateway to about 33,000 titles!

If the periodical you want is in microfilm or microfiche, you can order copies of the articles online by using  ILLiad. Click on Request an Article and fill out the form. You will receive an email with a link when the article is available, usually within 24-48 hours (M-F).

Articles that are not available either in the library or in library databases can be ordered on interlibrary loan, through ILLiad. ILL can take anywhere from 3-5 business days, on average.